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Stainless Steel Double Wall Tea or Coffee Mugs with Spoon

26 reviews
100% of buyers enjoyed this product! 61 orders
US $44.74
(%)
Please allow 15-50 days for delivery.
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  • Item Type: Tableware for Tea & Coffee
  • Material: Stainless Steel
  • Size: 104 x 58 x 53 mm / 4.1 x 2.3 x 2.1 inch, 117 x 67 x 67 mm / 46.1 x 26.4 x 26.4 inch, 126 x 76 x 74 mm / 49.6 x 29.9 x 29.1 inch
  • Capacity: 90 ml/ 3 oz, 150 ml/ 5.1 oz, 240 ml/ 8.1 oz
  • Certification: CIQ, CE/ EU
  • Quantity: 1 x Cup , 1 x Spoon

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of hospitality essentials (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://hospitality-essentials.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

26 reviews
100% of buyers enjoyed this product!
5 stars
(25)
4 stars
(1)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
J***s
verifed buyer
20 Aug 2019

nice quality cups

A***v
verifed buyer
19 Aug 2019

Very high quality packing and fast delivery. The cup itself is very beautiful.

F***z
verifed buyer
13 Aug 2019

I arrive super fast

V***v
verifed buyer
12 Aug 2019

A beautiful mug complete with a saucer and a spoon. Packaging is excellent. Delivery to the center of russia about 2 weeks. I bought at a discount, the coupon of the store. Thanks to the seller, i recommend.

Customer
verifed buyer
5 Jul 2019

The package made its way to Bucharest for 43 days. The product corresponds to describe, I like it. Thanks to the store.

B***n
verifed buyer
4 Jul 2019

Good cup a la ceptor

J***v
verifed buyer
15 Jun 2019

Thank you!

D***n
verifed buyer
3 Jun 2019

Great.

S***y
verifed buyer
31 May 2019

Great!

Customer
verifed buyer
30 May 2019

A Perfect Seller and Service!

V***a
verifed buyer
13 May 2019

Mug beautiful, only a little heavy

N***m
verifed buyer
6 May 2019

The parcel is crumpled, but the mug was not hurt.

Customer
verifed buyer
24 Apr 2019

SUPER!!!!

T***k
verifed buyer
6 Apr 2019

Cool cup. Heavy, good polishing. I will order another tea of the same.

F***r
verifed buyer
21 Mar 2019

very good

E***d
verifed buyer
20 Mar 2019

nice ones, could be "mirrorer" though :)

W***d
verifed buyer
14 Mar 2019

it's good.

D***n
verifed buyer
14 Mar 2019

Everything is fine. Satisfied

Y***i
verifed buyer
11 Feb 2019

Super cup and saucer! It was a month, packed super, scratches, no rubbing. The cup is hollow inside, when pouring boiling water outside is not hot, you can safely take your hands. Spoon creative, but the size was possible and more. For the biggest cup is too small. Seller respect, everything is super.

E***a
verifed buyer
27 Jan 2019

Came order quickly, cups are excellent

T***r
verifed buyer
22 Jan 2019

Very good quality product. :)

J***a
verifed buyer
16 Jan 2019

beautiful cups

E***n
verifed buyer
5 Jan 2019

Mugs look exactly like in pictures BTW, there is no spoon in the package included. I have 5 stars just because of the quality of the product, but I believe the store is not the best.

T***r
verifed buyer
19 Dec 2018

High quality product - really worth the price!

A***a
verifed buyer
19 Dec 2018

It was 21 days. In the description up to 2 weeks. Holds 80-90 ml (for espresso). Packed in a pile of pugs + cardboard box, each element in a separate bag. Not hollow.

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